At HomeBert, your satisfaction is our top priority. We are committed to providing you with exceptional service and ensuring your home needs are met to your complete satisfaction. If, for any reason, you are not fully pleased with our services, please contact us immediately. We will work diligently to address your concerns and make it right. Your happiness and peace of mind in your home are paramount to us. If, in the rare instance, we can't resolve your concern, we will refund any unused portion of your membership fees.